Empathy Statements

Empathy Statements are a way to demonstrate caring and support for your participants while still empowering them to move forward and solve problems. Empathy represents a deep connection with others because it involves working to get inside the other person's "feelings." The ultimate goal of empathy is understanding.

Empathy is particularly effective in response to an emotional resistance, and is, according to Zehm and Kottler, one of the most important contributors to a positive learning experience (2000).